The exercise of citizenship behaviors and their impact on customer loyalty: Analytical study from the standpoint of employees in the National Insurance Company. Journal of Accounting and Financial Studies ( JAFS ), [S. l.], v. 9, n. 26, 2014. Disponível em: https://www.jpgiafs.uobaghdad.edu.iq/index.php/JAFS/article/view/533. Acesso em: 1 may. 2025.